Diverse Business Environments
Your business environment is increasingly diverse which increases the potential for miscommunications and misunderstandings.
Maybe your company recently focused on recruiting people from different backgrounds in an effort to increase staff diversity.
Along with diverse backgrounds come different perspectives and opportunities for learning, but also for missteps that can get in the way of day-to-day business operations.
Diverse Strategies
Managing others with diverse backgrounds requires different strategies.
We’re not all the same, and sometimes we need help understanding each other to get the job done.
Intercultural Network Teaches Communication Skills for a Diverse Workforce
Choose from the topics below or contact me to discuss customized training for your staff. Note that times below are minimal.
It is strongly advised to consider follow-up trainings to reinforce and practice skills learned.
Sampling of trainings available:
- Cultural Competency for the 21st Century: This introductory workshop teaches participants skills in cross-cultural engagement, to improve staff communication with each other as well as their customer base. (3 hours)
- Beyond Diversity: Gaining self-awareness is only the first step. Learn why most diversity trainings fail and gain the skills to actively engage others from different backgrounds. This workshop is a good follow-up to Cultural Competency for the 21st Century. (4 hours)
- Navigating Cross-Cultural Interactions: Learn how to invite others to discuss difficult topics such as race, class, sexual orientation, gender, and gender expression to resolve conflict. Discover how these differences play out in organizations. This training provides tools for individuals, small and large groups in the workplace. (6 hours)
- Intercultural Communication Skills for Managers and Leaders: Participants learn intermediate Intercultural Communication skills to enable them to facilitate conflicts related to sexism, homophobia, racism, and classism among staff and each other. (6 hours)
- Broaching Microaggressions and Miscommunications: We all have miscommunications and have committed microaggressions. And we have witnessed them. This workshop helps individuals recognize these phenomena and provides tools to respond effectively. (4-6 hours)
- Cultural Divides in Organizations: Does everyone in your organization have a seat at the table? Do they feel heard? Are there frequent misunderstandings that are never resolved? This workshop will provide a space and the tools to discover what is at the root of these conflicts and how to resolve them. (4-6 hours)
- Mindful Conflict Resolution: Conflicts in the workplace are often a result of systemic oppression and stereotyping as well as cultural biases and misunderstandings. This workshop provides practical mindfulness techniques to help everyone in your organization feel heard and valued. (6 hours)
The first step in diversity and inclusion training is recognizing that there are cultural divides, be they individual, national or socio-economic.
Strengthen the intercultural understanding of your staff, embrace their different identities, bridge the gaps, and gain a healthier environment for all.
Take the next step. Call Intercultural Counseling at (484) 840-3643.